Frequently Asked QuestionsFAQ
- When can I move in?
- If there is storage space available that meets your specific storage needs, you can move in anytime by calling, visiting our office, using our 24-hour RENTAL/PAYMENT KIOSK at our Affordable Self Storage location, or registering online through our contact link.
- How much notice needs to be given before I move out?
- No notice is needed, but you are responsible for rent for the entire month.
- What type of documentation do I need to provide in order to rent a space?
- We require a government issued ID (example: driver’s license, state ID, or passport).
- Do I need to sign a long-term lease?
- No, we rent on a month-to-month basis with billing due every thirty days, starting at the date of rental.
- How do I make a payment?
- You can pay in person, by phone, mail a check or make a payment through our website. You may also sign up to have payments automatically drawn from a bank account or credit card.
- What forms of payments do you accept?
- Cash, check, Amex, VISA, MasterCard, Discover.
- Do you sell boxes and storage supplies?
- Yes. We sell various moving supplies in our office.
- How do I know how much storage space I will need?
- You can use either the Storage Size Guide or the Storage Calculator on our website or call us for assistance.
- Do I need to bring my own lock?
- You can bring your own lock or buy one from us.
- Are there any items that I am NOT able to store?
- Liquids, explosives, flammable liquids, toxic materials, biological contaminants, and perishables. Please contact us if you have any questions regarding a specific item.
- What are the hours of operation?
- Our office hours are Monday-Friday 9am to 5pm. Saturdays from 9am to 2pm. Closed on Sundays. Unit access hours are 24 hours, 7 days/week.
- How do I rent a unit or contact outside normal office hours?
- We are happy to meet for after hour storage rentals. Please call anytime! We also have a 24/7 Rental/Payment Kiosk at our Affordable Self Storage location to serve any after hour needs.